Strategic Partnership: Koa Health and MAPFRE to improve mental health in Costa Rica

Strategic Partnership: Koa Health and MAPFRE to improve mental health in Costa Rica

Koa Health
Publish Date

London, Boston, Barcelona, October 7th, 2021 – Today, MAPFRE, one of the leading insurers in the Spanish and Latin American market, announces its partnership with Koa Health, a digital mental healthcare provider offering personalized solutions backed by science. The partnership will see MAPFRE offer Koa Health’s lead product, Koa Foundations, an evidence-based mental wellbeing app, to its clients in Costa Rica, prior to rolling out the service throughout Latin America.

Marking its entry into the Latin American market, Koa Health joined insur_space, MAPFRE’s fast-track-to-market startup program, beating off more than 250 rival candidates in the process. The companies are working together to offer the application in Costa Rica, via a pilot that will run to April 2022, which will see more than 40,000 MAPFRE clients being offered access to Foundations.

With the global pandemic driving a surge in mental disorders including anxiety and depression, there has never been a greater need for digital solutions to support individuals’ mental health. Created to support mental wellbeing, Koa Foundations includes a library of evidence-based activities to help users deal with stress, poor sleep, worry and anxious thoughts, low self-esteem and more.

Oliver Harrison, CEO and Founder of Koa Health, defines the company’s vision as “mental health for all, driven by a mission to create simple, personal, accessible mental health support, combining scientific evidence, cutting-edge technology and user-centered design”.

Developed with input from world renowned clinicians and psychologists, Koa Foundations content is grounded in science, supported by strong data management and ethical standards. In a crowded marketplace where many mental wellbeing apps don’t have the backing of mental health professionals, Koa Foundations figures among a very small percentage of digital solutions (about 3%) with an evidence-based approach.

Koa Health makes it easier for insurance companies like MAPFRE to meet the growing demand for high-quality mental health services by offering cost-effective, evidence-based solutions. “At MAPFRE, we’re fully committed to the health of our clients. Koa Health fits perfectly into how we think about health, by democratizing access to mental health for everyone”, says Roy Medina, CEO of MAPFRE Costa Rica.

About Koa Health

Koa Health is the leading global provider offering evidence-based, personalized, integrated solutions and services that deliver mental health for everyone. Available to more than 3 million users worldwide, Koa Health addresses a vast spectrum of mental health needs – from improving wellbeing to supporting treatment for the most prolific disorders. Backed by investors such as Telefónica, a consortium advised by Ancora Finance Group, Wellington Partners Life Sciences and MTIP, Koa Health leverages deep clinical expertise, research and technology to deliver effective and accessible care that adapts to users’ unique circumstances, leading to lasting behavior change and positive health outcomes. Koa Health partners with employers, health plans, health systems and providers around the world with its headquarters in the Netherlands and operations in Boston, London and Barcelona. For more information, please visit


MAPFRE is a global insurer protecting what’s most important to 27 million clients around the world. It is a leading player in the Spanish market and the largest Spanish-owned insurer in the world. MAPFRE is the third largest insurance group in Latin America and ranks sixth in Europe in Non-Life premium volume. With more than 34,000 employees, in 2020 MAPFRE generated revenues of almost 25.5 billion euros. In 2018 the company introduced MAPFRE Open Innovation, its strategic commitment to drive customer-focused transformation through partnerships and the use of emerging technologies that create a positive impact on business and society. Since its launch in 2018, the insur_space by MAPFRE initiative has grown to become a global fast-track-to-market program for startups. For more information please visit

MAPFRE Corporate Communication contact: Javier Ortega

Telephone: +34 616 978-181


Koa Health Corporate Communication contact:


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Koa Health

The Team @ Koa Health

Our diverse team of developers, researchers, psychologists and behavioral health experts work together to create practical, thought-provoking content to accompany our range of digital therapeutics.