Poor utilization of mental health resources: Why it's harmful to businesses and what to do

Managing and supporting mental health at work is vitally important. But while most organizations offer EAPs, uptake is dangerously low.

Two women smile in an informal workplace setting.

Most organizations understand the vital importance of managing and supporting mental health at work—especially in the wake of the coronavirus pandemic, which has been a significant source of stress for so many.

But it It seems there are some barriers preventing people from getting beneficial, needed support in a timely way. And when employees don't receive the support they need, businesses suffer. Poor mental wellbeing is a factor in innumerable problems companies face, among them absenteeism, presenteeism, and poor physical health.

Report highlights

  • The pandemic has caused significant stress for 78% of adults
  • 97% of companies offer EAPs (employee assistance programs)
  • Fewer than 10% of employees are using resources provided